Customer Journey Map
Our Customer Journey Map empowers you to draw connections, spot patterns, and fine-tune customer experiences- all in one place
- 14-Day Free Trial
- • No Credit Card Required
Create experience goals that convert
Simply visualize the customer experience across multiple touchpoints on the customer journey chart. Analyze how you’re doing and take steps to improve the customer experience.
Tailor-make your customer path
With our platform, design stages that adapt to your distinct customer journey. Pinpoint and set the metrics pivotal to your business, and monitor them seamlessly through the executive dashboard.
Optimize each customer interaction
Place feedback modules at critical touchpoints to guide your customers along their journey. Integrate widgets to classify insights and reveal trends.
Chart the source of your data
Choose survey topics tailored to your project. Add or adjust metrics and touchpoints for clearer visualizations. Visit the portal for edits, driving sharper insights and decisions.
Label for clarity
Streamline your data with a comprehensive journey chart. Name each step distinctly and integrate them into the customer journey dashboard for a cohesive, polished snapshot of the customer experience.
Drive organizational change
Pinpoint pivotal customer interactions and strategize to share relevant customer journeys with stakeholders. Foster a unified approach, aligning teams on priorities for an enhanced customer experience.
You're in good
company
"With SurveySparrow, response rates have been steadily increasing to over 30% within a year of implementation."
Abdul Rahuman
Principal Product Manager
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."
Katherine Stevens
Market Intelligence & Strategy Manager
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."
Jaakko Jalkanen
Business Manager
"Godrej refines their employee's journey using SurveySparrow..."
Isha Goyal
Associate Vice President – HR
"SurveySparrow has met our expectations in terms of its capabilities and user-friendliness."
Sergio Jimbel Martin
UX/UI Lead
See it to believe it
- 14-day free trial | Unlock all features
