NPS Survey Software
Transforming Feedback into Brand Fidelity
- 14-Day Free Trial
- • No Credit Card Required
Personalization at its best
Make the NPS platform truly yours. Brand your surveys with your logo, personalize the email body and subject, and let the world see a reflection of your brand in every interaction.
Dynamic lists & segmentation
Break free from one-size-fits-all. Tailor your approach with dynamic lists and segmentation for a deeper understanding of your customers and effective follow-ups.
Workflows & Alerts
Go beyond scores and understand the 'why' with follow-up questions and personalized emails based on customer scores.
Automation
Let automation take the reins of your survey schedules and customer engagement, leaving you free to focus on strategy and analysis. Monitor your NPS trends and measure your success against industry standards.
Effortless distribution
Meet your customers where they are. Embed surveys in your app, distribute via emails or send as SMS. Make it easy for them - and you.
Sentiment analysis & word clouds
Unravel customer sentiments. Simplify complex emotions into a clear word cloud to gain quick, meaningful insights.
Dynamic dashboard
Monitor NPS over time, view responses, filter results, and gather key insights in real time.
360° Customer journey
Gain a holistic view of your customer's experience. Map their journey, identify pain points, and enhance their overall experience.
Efficient response management
Keep responses organized. Assign tickets and track progress from assignment to resolution, ensuring a closed and efficient feedback loop.
You're in good
company
"With SurveySparrow, response rates have been steadily increasing to over 30% within a year of implementation."
Abdul Rahuman
Principal Product Manager
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."
Katherine Stevens
Market Intelligence & Strategy Manager
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."
Jaakko Jalkanen
Business Manager
"Godrej refines their employee's journey using SurveySparrow..."
Isha Goyal
Associate Vice President – HR
"SurveySparrow has met our expectations in terms of its capabilities and user-friendliness."
Sergio Jimbel Martin
UX/UI Lead
See it to believe it
- 14-day free trial | Unlock all features
