Reputation Management
Transform perceptions & inspire customer advocacy
- 14-Day Free Trial
- • No Credit Card Required
Shine a spotlight on your reviews
Boost your brand reputation by automatically prompting satisfied customers to leave reviews, ensuring your praise-worthy feedback is always in the limelight.
Control center for reviews
Command your global reputation right from a single, intuitive dashboard. Manage interactions, respond, and keep the feedback positive.
Ticket out negative feedback
Leverage our ticketing system to turn around negative reviews. Eliminate communication gaps and introduce effective workflows.
Workflows & Alerts
Create a personalized workflow for all gathered reviews. Based on the reactions, designate and automate real-time actions using Ticket Management.
Sentiment analysis
Categorize the reviews according to reviewer sentiments. In the event of negative reviews, implement remedial actions before it escalates.
Review requester
Reach out to your customers wherever they may be and encourage them to leave a review. Send out emails, SMS campaigns, integrated pop-ups, and QR code requests.
Analyze trends
Keep a constant check on your brand reputation by studying sentiments & patterns. Obtain deep insights that fuel better growth.
Panoramic reporting
Oversee reviews from multiple businesses across multiple locations, all in one place. Comprehensive insights, ensuring you never miss a beat.
Showcase top reviews
Win trust, build a fan base, and convert new visitors by embedding customer reviews on your site. Let your success speak for itself!
You're in good
company
"With SurveySparrow, response rates have been steadily increasing to over 30% within a year of implementation."
Abdul Rahuman
Principal Product Manager
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent..."
Katherine Stevens
Market Intelligence & Strategy Manager
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way..."
Jaakko Jalkanen
Business Manager
"Godrej refines their employee's journey using SurveySparrow..."
Isha Goyal
Associate Vice President – HR
"SurveySparrow has met our expectations in terms of its capabilities and user-friendliness."
Sergio Jimbel Martin
UX/UI Lead
See it to believe it
- 14-day free trial | Unlock all features
